We're so sorry to hear your purchase didn't work out for you.
Please email us at firstname.lastname@example.org with the following details and we will get in touch as soon as possible.
- The Name of the Purchaser
- Your Phone Number and the Purchaser's Phone Number, if different.
- The Date of Your Purchase, please make sure you're within 100-days of your original purchase.
- The Reason for Your Return or Exchange
- Is there another urn you would like or do you want a full refund?
Thank you for choosing Loyal, and we hope we can serve you better in the future.